XCastLab’s Voice-over-the-Internet and softswitch innovation began over 25 years ago. The founders—Patricia Mathis and Vladimir Smelyansky—combined their collective expertise and experience together in 2002 to provide the pillars upon which the company’s stellar reputation is built.
Like all companies that break into disruptive markets, XCast has faced some challenges—including the economic impacts of 9/11 and the years of recessions that delayed the ability of small businesses to migrate their legacy telephone systems onto internet-based solutions.
As a critical service provider, XCast had to quickly adapt to the unanticipated conditions surrounding the COVID pandemic. The company’s employees and customers are very experienced in working remotely so they were able to quickly adapt to a 100% remote work situation and increase its conferencing and regular “wellness” phone calls to employees and customers alike.
XCast has remained strongly committed to ensuring continuity of service for all its customers and to maintaining essential lifelines to keep all customers safe, healthy and economically viable.
The XCast team is enthusiastic about moving forward in 2021 with renewed creativity, imagination and commitment to his customers. Their engineering team is busy working on new solutions to address all the communication business needs of the diverse markets it serves.